Resume and Cover letter

Master List

Customer needs

Math skills

Communication skills

Written skills

Computer skills

Pay attention to detail

After looking at all these qualifications I feel that I meet each one of these through my past job experiences. For instance I meet the customer needs job requirement because I have worked in the retail service for over 7 years. I have the math skills because I have taking accounting courses and ran the cash register at previous jobs.  I have Communication skills because I am a sociable person and have said many speeches in my pass coursework in school. My writing skills have improved a lot because I have written and did many projects throughout highschool and college. Also I know how to write in the business world because it is different from that of regular writing.  I think computer skills is my most strongest skill. Every job requires you to have background in  computers. Luckily my major requires me to be very efficient in computers because half of my major is technology. In all of the job experience and relevant coursework pay attention to detail is a qualification that I would say  I do a lot of. I think the best way to showcase all my skills and qualifications through a cover letter and resume is to list my jobs, positions I have held, and the things that I  have learned that would qualify me for the job.

The job I think  I would do great in is a manager trainee of the bank. This a six month to a year program. This program allows the candidate to spend time learning the entire banking system and equips them to manage a bank of their own one day. In the banking field everyone knows you first have to get your foot in the door. If I can obtain this position, I would be very appreciative.  These are the qualification for this specific field

•Four-year college degree

•Business-related degree or MBA

•3.0 cumulative GPA

•Excellent communication skills

•Strong accounting, analytical and computer skills

•Previous sales or marketing experience is preferred

•Available for employment by June 1 of the current year

•Must be able to work in U.S. without visa sponsorship by employer

First I will be graduating with a bachelor of science in Instructional Technology with an emphasis in Administration Communications.  I don’t have the 3.0 cumulative gpa per se but I will show in cover letter the reason why I have a 2.8 cumulative gpa is because I had a part time job while in school. This will show the recruiter that I am able to multitask while staying on top of my work.  Also I would clarify that I do have a 3.0 gpa in my area study. Excellent comunication skills and strong accounting, analytical and computer skills are a part of my course curriculum to graduate. For instance, I have had accounting classes, oral communication classes, and half of my major is technology so I have the background needed in that area also.  My previous work experience will show my sales or marketing experiences. This will be shown in my previous jobs located in my resume. Last but not least, I am available for employment by June 1 because I will graduate May 13.  Even though these are just some of the qualification I meet, I feel I have more to offer this company if I am offered the postion.

email revised

To: T. Leoni, Manager, Personnel Department

From: Donald Pryzblo, Manager, Data Processing Department

Subject: INCORRECT PAYROLL CHECKS

I have read the computer files and there are some errors in the computer files.

After taking the time and research, it has come to my attention that there is no way to prove where the mistakes came from. I’m not sure if it is  my staff or your staff but things need to be corrected.

I recommend that we both take the time and talk to our employees. We should let them know that mistakes are being made and they need to be corrected.

I suggest that we tell them to double check their work so that our company processes can run smoothly.

In essence no one is perfect but we all can have a hand in double checking the work so that things can balance out.   

In this email two things could have happened. I could have responded with temper and anger and told the other manager how I felt. The second thing that I could have done was reply in a way to say it is ‘our ‘ fault and take the blame. These things made the difference on if you be successful in the company or just be another manager who get in trouble every time something is not right.  After reading this email I wanted to say something bad back but I didn’t. What I did was turn everything into a positive. I took each line and made it to a positive to benefit the company.  This shows my character . In the first line I just simply changed the words  around .The email said “ I have been reviewing  the error in the computer files.” I respond to this message by saying that I understand that you have reviewed the computer files and that there were errors involved. With anything you want to address the problem and possible solution. This just simply says I am agreeing that the computer files have error in them.  This is like a way of a making the reader feel at ease that both of you agree that there is a problem and something need to be done to correct these issues so we can move forward as a company  and keep this same mistake from happening again. The second passage is a passage where all the drama begins with “Contrary to what you insinuated in our meeting, the majority of these errors were made by your clerks. I do not feel that my people should be blamed for this. They are correctly copying the faulty time tickets that your clerks are preparing. “ As a manager I see that he is upset and putting the blame on us. As a result, I respond in a pleasing way that says and show how either side could have messed this up.  It could have been us or them, who knows, because no one is perfect and everyone makes mistakes so this is the point I’m trying to prove. These last three paragraphs” You and I discussed requiring my computer operators to perform the very time-consuming task of comparing their entries against the time sheets from which your clerks are miscopying. My people do not have the time to correct the errors made by your people, and I will not hire additional help for such work. I recommend that you tell your clerks to review their work carefully before giving it to the computer operators.” I kind of combined these together. I wanted to say that we should put a plan into process. A way for us to solve this problem is that each of us should go back and tell our staff to read and double check our work. That way, both sides are taking the initiative to solve the problem by double checking the work. In essence when communicating in an office environment, you never want to communicate when you’re angry like the email I read and when replying to the message. You want to make sure that you don’t respond in the same matter but address in a way to get your point across without stepping on any toes.